Unlock Peak Employee Performance. Lead Smarter. Achieve More.

RATERWARE is an advanced team evaluation and performance management software designed to help managers make objective, data-driven decisions. The platform allows you to rate team members across multiple criteria, providing a clear and structured overview of their strengths, areas for improvement, and overall progress over time.

By streamlining the evaluation process. The platform offers a comprehensive approach to performance management, incorporating detailed metrics and insights that not only track individual employee performance but also identify team-wide trends. Whether you’re a small business or a large organization, RATERWARE adapts to your needs, making it an indispensable tool for fostering continuous improvement and development within your teams.

RATERWARE leverages cutting-edge Artificial Intelligence (AI) technology to transform raw data into valuable insights. The AI analyzes historical performance data, spotting patterns, trends, and anomalies that might not be immediately visible to managers. By doing so, it helps identify performance indicators that signal high performance, as well as early warnings for potential issues such as declining engagement, risk of turnover, or burnout.

The AI-driven insights allow managers to make proactive decisions, preventing small issues from becoming larger problems. For example, if a team member shows a consistent drop in certain metrics, RATERWARE's AI can flag this behavior early, prompting managers to intervene with coaching or additional support. It not only automates much of the analysis but also provides personalized recommendations, allowing you to focus on actionable steps that can improve overall team dynamics and performance.

Managers and Team Leaders: Gain deeper insights into team performance and make data-driven decisions.

HR Professionals: Streamline employee evaluations and identify areas for improvement.

Sports Coaches and Team Leaders: Assess athletes and team members effectively.

Organizations and Teams of All Sizes: Whether you’re a small business, a large corporation, or a sports team, RATERWARE scales to meet your needs.

RATERWARE is not free, but we do offer a free 90 day trial on the basic version. Further more we do offer discounts on annually payment plans. Contact sales for more information

As a courtesy, we offer a 6-month, 50% discount on a Professional subscription plan. Simply use the promotion code RATER2025VIP when signing up

Checkout our prices by clicking the Get started link.

Signing up for RATERWARE is easy! Here's the step-by-step flow:

1. Visit our pricing page and select the plan that suits your needs.
2. During checkout, you’ll see a field where you can enter your promotion code.
3. Enter the code (e.g., RATER20) and press the "Apply" button to activate the discount.
4. The discount will be reflected in your total before you complete the purchase.
5. Proceed with the payment to enjoy your discounted subscription.

If you have any issues or questions, feel free to contact our support team.

Methodological statement
Our model operationalizes established HR research. Risk indicators are derived from the Job Demands–Resources (JD-R) framework for burnout; high performance is interpreted in light of the learning-agility and sustained-performance literature; and signs of “growing out of role” draw on the Job Characteristics Model (under-challenge/low stimulation). Reporting aligns with ISO 30414 themes (capabilities, well-being/attendance, and mobility). To reduce noise and ensure robust trends, we apply time-series smoothing (exponential moving average), linear trend estimation, and personal baseline normalization (z-scores), with minimum data thresholds and simple rater-bias controls.

If you need to access your invoices, you can find them in the Stripe customer portal.

To access the portal:

• Log in to your dashboard.
• Click the burger menu (three lines icon) in the top navigation bar.
• Select the "Customer Dashboard" option from the menu.

In the customer portal, you’ll find all your past invoices available for download or printing.

Note: Only administrators have access to the customer portal. If you do not see this option, please contact your account administrator for assistance.

Upgrading your RATERWARE subscription unlocks additional features like AI-powered insights, multi-team support, and advanced performance analytics. Follow the steps below to upgrade to either the Professional or Enterprise plan.

Upgrading to Professional

To upgrade to the Professional plan:

• Log in to your dashboard.
• Click the burger menu (three lines icon) in the top navigation bar.
• Select the "Customer Dashboard" option from the menu.
• In the Customer portal, select the option to upgrade your subscription.
• Choose the Professional plan and confirm your upgrade.

Once upgraded, you will immediately gain access to Professional features, including:

• AI-tools
• Administratio, multiple teams and managers

Upgrading to Enterprise

To upgrade to the Enterprise plan, click the button below to send an email to our support team. The email will be pre-filled with your request details for your convenience.

The Enterprise plan includes tailored features such as unlimited team management, advanced analytics, and priority support, designed for larger organizations or complex team structures.

Unfortunately, downgrades are not possible in Raterware due to technical constraints. Each subscription tier is designed for specific team sizes and configurations. For instance, the Basic version supports one user and up to ten members, while the Professional and Enterprise tiers allow for multiple users and teams with 100+ members. Downgrading would create issues with existing user and member data, so we recommend carefully selecting the tier that best fits your needs.

However, you can always upgrade to a higher tier.

Though we are sad to see you go, we thank you for your trust in us.

You can cancel anytime from the Stripe Customer Portal.

Once a month you will recieve an notification email reminding you that it's time to rate your team.

Follow the link, log in and evaluate your members.

But you can evaluate your team whenever you want to, there are no "rules".

We store and show the ratings by date, so if you feel for rating 3 times in the same month or if you miss a month, there will be no "holes" in the charts. The RATERWARE platform is YOUR tool, use it as you plaese.

At Raterware, we are committed to safeguarding your personal data in full compliance with GDPR regulations. We ensure that your data is processed lawfully, transparently, and securely, with strict measures in place to protect your privacy.

We use industry-standard encryption, strong access controls, and strive to maintain the highest standards of data protection. You can learn more about how we handle data and your rights under GDPR by visiting our full Terms & Data Security page.

At Raterware, your security is our top priority. That’s why we use Multi-Factor Authentication (MFA), also known as 2-Factor Authentication, to provide an additional layer of protection for your account.

MFA requires not only your password but also a second factor, such as a one-time password (OTP) generated by an authenticator app like Google Authenticator, Authy, or Microsoft Authenticator.

How to set up MFA for your Raterware account:

1. Download an authenticator app from the Google Play Store (for Android) or the App Store (for iOS).
2. Open the app and follow the instructions to add a new account.
3. When you enable MFA in Raterware, you’ll be shown a QR code.
4. Scan the QR code with your authenticator app.
5. Enter the generated OTP (one-time password) from your app into Raterware to complete the setup.

By implementing MFA, we significantly reduce the risk of unauthorized access and help protect your personal data, making your interactions with Raterware safe and compliant with industry best practices.

Learn more about how we protect your data in our Terms & Data Security page.

If you didn't receive a password after signing up or purchasing a plan, please check your email's spam or junk folder.

Sometimes, the confirmation email containing your password or further instructions might be filtered as spam by mistake.

If you still cannot locate the email, please contact our support team for assistance, and we’ll help you get access to your account.